What is the check-in and check-out policy at Four Points Flex By Sheraton Newcastle?
Check-in is from 15:00 and check-out is by 11:00.
75 photos
Four Points Flex By Sheraton Newcastle – Hotel near airport in Newcastle upon Tyne
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Key details
Hotel overview and key features
15 Westgate Road,
Newcastle upon Tyne,
United Kingdom,
NE11SE,
Tyne and Wear
- Close to the Quayside nightlife
Great
8.4
8.6
5.0
4.2
Loved by Four Points Flex By Sheraton Newcastle guests
"View from the window of the Tyne Bridge & the Castle."
"The room was fairly basic but everything needed for a pleasant night, one slight criticism would be the bathroom was very small and the shower was lacking power."
"Really good that the room electrics require the room card to be slotted into a panel by the door, so all switches off when the room is vacant."
Location
Four Points Flex by Sheraton Newcastle sits within walking distance of
Rooms
The hotel offers
Dining
Four Points Flex houses a stylish
Accessibility
The hotel includes accessible features such as elevators and accessible routes from the public entrance. This commitment to accessibility ensures that all guests can navigate the property effortlessly. Off-site parking is available just 0.2 miles away in Grainger Town.
Business Travel
For business travelers, the hotel supports efficient stays with a digital check-in service. In-room Wi-Fi is available for all guests, with complimentary access for
Highlights
Location: within walking distance of Newcastle train station
Rooms: 99 contemporary rooms designed for comfort
Dining: stylish lounge bar and restaurant
Accessibility: Accessible Areas with Accessible Routes from Public Entrance
“This hotel's location is a standout, especially for those using the central station. The modern design makes efficient use of space, and the enhanced security measures offer peace of mind. I particularly note the emphasis on a quality breakfast-an excellent start to any day in Newcastle.”
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Choose your ideal room style
Choose from family rooms, suites, flexible cancellation & more
Standard Double Room
2 persons
165 sq. feet
1 Double bed
Shower
Heating
room details
Standard Double Room Bunk Bed City View
2 persons
195 sq. feet
1 Double bed
Shower
Heating
room details
Efficient Double Room
2 persons
140 sq. feet
1 Double bed
Shower
Heating
room details
Large King Room City View
2 persons
240 sq. feet
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Prices and Availability
Check availability and prices for your travel dates right now!
Facilities
Stay relaxed and refreshed just minutes from the airport
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
At Four Points Flex By Sheraton Newcastle, the onsite dining experience welcomes guests with a delightful array of morning offerings. The warm and family-friendly atmosphere invites guests to enjoy a leisurely breakfast that sets the perfect tone for the day ahead.
Location info
15 Westgate Road,
Newcastle upon Tyne,
United Kingdom,
NE11SE,
Tyne and Wear
Map view
15 Westgate Road,
Newcastle upon Tyne,
United Kingdom,
NE11SE,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
1.1
mi
Museum
Discovery Museum
3000 ft
Market
The Quayside
2100 ft
Gallery
Baltic Centre for Contemporary Art
4000 ft
Museum
Life Science Centre
2300 ft
Museum
The Great North Museum
4900 ft
Gallery
The Biscuit Factory
5100 ft
Landmark
Grainger Town
2400 ft
Museum
Victoria Tunnel
1.0
mi
Stadium
St James' Park
3600 ft
Monument
Grey's Monument
2200 ft
Mall
Eldon Square
3300 ft
Square
The Blue Carpet
3100 ft
Gallery
Laing Art Gallery
3200 ft
Shopping Area
Central Arcade Newcastle
2500 ft
Nearby
Night club
Newcastle Castle
600 ft
Bridge
The Tyne Bridge
2000 ft
Bridge
High Level Bridge
1300 ft
Church
Saint Nicholas Cathedral
800 ft
St Nicholas Square
Newcastle Cathedral
800 ft
Market
Grainger Market
1800 ft
Bridge
Swing Bridge
1600 ft
Museum
Holy Jesus Hospital
1800 ft
Cinema
Tyneside Cinema
1600 ft
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1300 ft
Church
Cathedral Church of St Mary
1700 ft
Grey Street
1300 ft
48 Westgate Rd
George Stephenson Monument
500 ft
Church
St John the Baptist Church
700 ft
Hadrian's Wall
1800 ft
Restaurants
Deli Central
600 ft
Arch 9 Forth Street
Chillipepper Sandwiches & More
800 ft
Arch 1 Forth Street
Public House J.D Wetherspoon
400 ft
48 Westgate Road
The Mile Castle
900 ft
The West Road and Grainger Street
Dog and Scone
700 ft
22 Pudding Chare
Ugot
600 ft
Newcastle Station Neville Street Newcastle Central Station
Acropolis Street Food
500 ft
Pilgrim Street Quayside Unit 48
The Redhouse
1400 ft
32 Sandhill Quayside
Mark Toney Cafe and Ice Cream Parlour Grainger Street
1100 ft
53 Grainger Street
The Town House
900 ft
Grainger Street
Burger King
1600 ft
Neville Street Central station
Explore Newcastle upon Tyne
Local Highlights
Newcastle Castle
2 minutes' walk
Medieval structure offering insights into Newcastle's history, with panoramic views from the castle's top.
The Quayside
8 minutes' walk
Scenic waterfront area known for its stunning architecture, shops, and vibrant atmosphere, ideal for a leisurely stroll.
Baltic Centre for Contemporary Art
15 minutes' walk
Leading art venue showcasing contemporary works, with rotating exhibitions and free admission to many galleries.
Discovery Museum
11 minutes' walk
Engaging museum highlighting local history and industry, featuring unique exhibits and family-friendly activities.
Public House J.D Wetherspoon
2 minutes' walk
Casual pub atmosphere featuring a varied menu, known for its generous portions and affordable drinks. Ideal for families.
Deli Central
2 minutes' walk
Charming deli offering local favorites, freshly made sandwiches, and a cozy atmosphere perfect for quick bites or takeouts.
The Tyne Bridge
8 minutes' walk
Iconic landmark offering stunning views for photo opportunities; a popular spot for local events and atmosphere.
Getting around
Looking for early discounts?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP13.95 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
5
Number of rooms:
98
Former name
sleeperz hotel newcastle
Guest scores and detailed hotel feedback
Past guest experiences and opinions
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Pros
Comfortable bed
Simple check-in
Cool decor
Good location
Cons
Wet bathroom
Guest reviewsbased on 1927 reviews
Dominic from United Kingdom
Single
efficient double room
3 nights in November 2025
|
Reviewed:February 05, 2026
6/10
mixed experience
convenient locationnonexistent soundproofingbroken underfloor heating
the location was convenient for getting around.
the room i got was smaller than expected. the underfloor heating wasn't working, despite being advertised. also, i could clearly hear noises from the nearby rooms, so soundproofing was nonexistent.
0 Helpful
Arthur from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed:January 25, 2026
9/10
Central Location with Fantastic Staff
central locationhelpful staffearly check-in
The location is VERY central, a short walk from the train station. The staff were lovely and helpful upon my arrival. I received an early check-in, which I greatly appreciated after a long journey. The breakfast staff were attentive, ensuring a pleasant start to each day.
The bathroom felt a little cramped, but it was manageable.
Service
9/10
The staff demonstrated excellent service throughout my visit. They efficiently handled my early check-in request and also provided helpful information about local transport. Their friendly attitude definitely.
0 Helpful
|
Hannah from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed:December 03, 2025
9.0/10
convenient and clean stay
convenient locationluggage servicecomfortable bedroom temperature
the location was convenient, with easy access to both the train station and the metro (a big plus for getting around!). i was able to leave my luggage before check-in, a service i really appreciated. the room was cozy, and i found the bed to be very comfortable after a long day of travel.
i did notice the room was quite cold and there was no easy way to adjust the temperature. perhaps better insulation or more effective heating would improve the experience during colder months.
Dining
8/10
the hotel serves a decent breakfast from 7 to 11 am, ensuring guests can start their day well. there is a bar located in the lobby, though).
Rooms
9/10
the standard double room was adequately sized and included basic amenities needed for a comfortable stay. the room was also clean, a detail i always value. the rooms are quiet despite their central location.
Location
10/10
this hotel offers excellent proximity to key transport hubs, including the train station and metro. several attractions are within walking distance, including the castle and grey street (a central shopping area). it is easy to get uber rides to and from the hotel.
Facilities
9/10
the hotel offers wifi and i found it to be super-fast (probably the fastest i've ever experienced). luggage storage is available, which i used before check-in and found very helpful. the staff were helpful and courteous .
0 Helpful
|
Elijah from Israel
Business traveller
standard double room
3 nights in November 2025
|
Reviewed:November 24, 2025
9/10
convenient and clean stay
great locationclean room
i found the location great near the train station. the breakfast had a very good selection i noticed clean room.
0 Helpful
Jacob from United Kingdom
Business traveller
Standard Double Room
3 nights in August 2025
|
Reviewed:November 05, 2025
8.7/10
Practical and Comfortable Stay
clean roomreasonable sizegood locationsmall bathroom
The room was clean and of a reasonable size. Soundproofing made it quiet (I slept really well). The location is good, handy for accessing different parts of the city.
The bathroom was quite small. I found only two toilet rolls in the room (an extra roll would be helpful).
Location
9/10
The hotel is conveniently located near transport links. It is next to the train station, which includes handy parking (this makes arrival and departure very easy).
Dining
8/10
Breakfast was of the standard fare (not too amazing). There is a restaurant a short walk down the road with good reviews, called the french quarter restaurant.
Service
9/10
The check-in staff were okay. The check-out staff were very friendly and helpful (this was a nice contrast). The staff generally seemed willing to assist when needed.
0 Helpful
|
John from United Kingdom
Business traveller
Standard Double Room
4 nights in August 2025
|
Reviewed:September 20, 2025
9/10
functional designquality fittings
The room had a functional design with good quality fittings. I especially liked the lovely shower in the bathroom.
The air conditioning did not seem cool enough making the room too hot.
0 Helpful
Nathaniel from United Kingdom
Single
Efficient Double Room
3 nights in August 2025
|
Reviewed:September 17, 2025
6/10
soaked bathroom floorno hot water
I was really annoyed about a couple of things. the shower soaked the whole bathroom floor. It was hard to use the toilet afterwards because my jeans got wet! also, our first room didn't have hot water, but thankfully, they fixed that pretty quickly after we complained.
0 Helpful
FAQs
About Four Points Flex By Sheraton Newcastle
What amenities are included in the rooms at Four Points Flex By Sheraton Newcastle?
Rooms feature air conditioning, flat-screen TVs, coffee/tea making facilities, and en-suite bathrooms.
Is breakfast available at Four Points Flex By Sheraton Newcastle?
Breakfast is offered for an additional charge of 13 GBP and includes buffet, continental, and Full English/Irish options.
What dining options are available at Four Points Flex By Sheraton Newcastle?
The hotel has an on-site restaurant and bar that serve an all-day menu.
What attractions are located nearby Four Points Flex By Sheraton Newcastle?
Nearby attractions include St James' Park (1 km), Utilita Arena (1 km), and Newcastle International Airport (12 km).
How far is Four Points Flex By Sheraton Newcastle from Newcastle Train Station?
The hotel is located 0.5 km from Newcastle Train Station.
Are there any services for business travelers at Four Points Flex By Sheraton Newcastle?
The hotel offers a 24-hour front desk and luggage storage services.
What recreational features are available at Four Points Flex By Sheraton Newcastle?
The hotel features a shared lounge and a snack bar on-site.
What is the proximity of Four Points Flex By Sheraton Newcastle to key nightlife areas?
The hotel is situated in Quayside, the hub of Newcastle's nightlife.
What are the languages spoken by staff at Four Points Flex By Sheraton Newcastle?
The staff primarily speak English.
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